Recently, I had a rather unpleasant experience with a popular fast food restaurant, which got me thinking about something. A company that is a giant among its peers if it falls, unless the God in heaven shows it some mercy as it falls, how terrible the sound is as it hits the ground. Suppose a company fails because of the lack of customers. In that case, usually, it is not because of a mass exodus of customers, but rather because of a company pushing its customer to its competitors one or two at a time. As a result, over time, the company will not be able to continue operating. Now, if someone replies, “that will take a long time to happen, maybe over twenty years. That’s nothing to worry over.” Then my question will be, “what does it matter how long it takes?” A conglomerate falling in front of you or your grandchildren is not a pretty sight. Have you heard of Staples, Bhs, Sears Canada, Ruby Tuesday, Borders, Maplin, American Apparel, and the list goes on? Well, the